General Data Protection Rules (GDPR)

On 25 May 2018, new extended data protection rules came into force. Essentially, this means that we cannot hold any personal data on the CSW Online system without the consent of the person whose details we hold. It also means that we need to explain exactly how we store the data, what we use it for, and how users can securely delete the data from the CSW Online system if they so wish.

Following this, we updated the content of the 'Terms of Use' contract that every new volunteer agrees to before their registration is accepted. These 'Terms of Use' are now also permanently available to revisit from within the 'Edit My Details' page. Furthermore, the date and time they agreed to these conditions are stored and visible to the user, too.

The terms of use contract

The CSW Online organisation is registered and complying with the Information Commissioner's Office (ICO) directives on GDPR. Speedwatch groups you are connected to, and your county's police force, need to process data provided by you, and to ensure that you and any consequences of your CSW roadside related activities are covered by the Police Public Indemnity Insurance.

We will not divulge any of your personal details except as follows:

  • Your full personal details are only accessible by police personnel running the service in your county.
  • Your contact details (name, email and phone number) are provided to your coordinators.
  • If any legal requirement to divulge your details has been requested.
  • With your permission you can allow others in your group to see your contact details.


You in turn agree not to use aliases, and that you will keep your address where you are registered and your contact details up to date. This address must be in the area where the group you have joined operates.

Your encrypted data is held in highly protected, separated databases monitored around the clock. All access to these databases is recorded, and our Data Protection Officer is instantly alerted to any attempt at accessing the data.
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